Office Policies

We want you to enjoy visiting our office as much as we enjoy treating and seeing you!

Therefore, we don"t ask for much just that you: 

• Respect reserved appointment times by keeping them.  Please note, we kindly request a 48-hour notice to change the appointment.  Otherwise we reserve the right to apply a $50 short notice cancellation fee.  If there is a no-show, we reserve the right to apply a $100 no-show fee.
• Arrive on time for your appointment.  We don"t want to inconvenience punctual patients and therefore we may not be able to accommodate you if you"re more than 10 minutes late.  
• Are the responsible party, parent or legal guardian, of the patient.  If not a written permission is needed for the patients chaperone to approve treatment decisions.  This person will also be responsible for all appointment-related charges.  
• Keep our office updated with any changes to your family"s pertinent information such as contact information, insurance coverage and medical history updates.  
• Remain in our office during your child"s appointment.  We encourage you to accompany your child to the clinical area during his or her appointments, if you choose.
• Avoid over-prepping your child for their dental visit.  Too much information can cause unnecessary anxiety for your child.  
• Use child-friendly language when talking to your child about dentistry.